Saturday, March 15, 2014

Falls Church City Comment Box: #663. Crazy high water bill.

Date Submitted:1/9/2014 9:24:47 AM
Status:Closed (1/10/2014 12:50:10 PM)

Details:I am another concerned citizen wondering why our last Fall Chuch City water bill is significantly higher than is has been in the past, with supposedly much increased water usage. I (and others) believe this to be incorrect and would like an explanation. In an online discussion, another citizen was told that the last bills were not "adjustments" made after estimated usage bills from the past. So how can you explain to sudden rise in water use? It doesn't add up. I would like a detailed explanation of my family's water bills from the last billing period.
Submission Updates
Date of Update:1/10/2014 12:49:58 PM
Update Type:Message from CFC
Details:Customer was contacted by staff; issue was discussed and resolved.

Note:  This is a freely obtainable matter of public record.

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